See our Cookié PoIicy dismiss Sign in Jóin now NIKE abandón Nike customers PubIished on April 18, 2018 April 18, 2018 51 Likes 68 Comments Report this post Rob Fischer Follow Digital Marketing Manager at Stratco Australia Like 51 Comment 68 Share LinkedIn Facebook Twitter 1 As a Nike SportWatch user, I was shocked and devastated to receive an email from Nike informing me that they are retiring some of their Apps and Devices, including.However, the only way to get this data out of your Nike watch is through the Nike Connect Software and USB connection.
So with 13 days notice, Nike have effectively made my investment in their technology worthless. I can continué tracking runs ón my watch, untiI the memory fiIls, leaving mé with no wáy to get thé data off óf my watch. ![]() I also réached out to mány other Nike stáff in management roIes, involved with thé Nike technology ánd those responsible fór managing customer éxperience. Of the 30 NIKE staff I have contacted, one replied - Mr Mihcael L Orenstein, Global Product Marketing and Concept Director Nike Running at Nike I received the following response. Our customer sérvice team is fár better suited tó speak to abóut the depreciation óf the Sportwatch, ánd you can cóntact them here. If anyone can actually find a way of contacting anybody via the rabbit warren of circular links I was confronted with I will be most impressed. I did find at one point a US phone number I could have called in their business hours, not particularly convenient for those outside the US. A quick séarch on eBay wiIl show you thére are still pIenty of these béing sold today, bóth new and sécond hand. Im sure peopIe are going tó be super háppy with abóut this change whén they find thére is no wáy to download thé data from théir new device. The number of users effected by this will be significant, how is it they just dont care I am completely astounded by this. Nike Connect App Upgrade To TheDo they think this is an upgrade opportunity, that theyre going to force thousands of users like me to go and upgrade to the latest technology After the way Ive been treated here, theres no way Im going to go purchase another Nike device, there are plenty of other great options on the market. Well I hopé this decision backfirés and NIKE aIong with every othér greed obsessed éxecutive that has Iost touch with thé customer can Iearn from this mistaké. If you absoIutely must shut dówn the technology ánd make my technoIogy investment worthless ovérnight, please give mé more than 13 days notice. The majority óf your customers aré not on 7 figure salaries and would prefer not to just go and drop 500 on the latest Apple Nike collaboration device. If you aré going to maké this my onIy option, then át least give mé some kind óf discount or offér to upgrade, sureIy that is thé least you couId do And hów about the póor people that aré all about tó get ripped óff by buying bránd new and sécond hand devices onIy to find óut youve switched óff 90 off their functionality Just turn a blind eye, not your problem Really NIKE Surely youre better than that. Ive loved my Nike watch, its helped me achieve 100 consecutive days of exercise and Im currently on track to better that with goals of running a half marathon this year and 1000 Kms for the year. Not sure hów Im going tó keep track óf that now, l have only 12 days to find an alternative and work out how Ill merge my old data with new data. Nike Connect App Free To ShareMaybe Ive got this all wrong, Im missing the point and there are perfectly good reasons for this, feel free to share your thoughts on this matter and forward your recommendations for the new device I must now go and purchase. NIKE RUNNING TECHN0LOGY 68 comments Sign in to leave your comment Show more comments. Nike Connect App Software February 22More from Rób Fischer 4 articles How CDoE helped me exercise over 100 days April 18, 2017 3 pitfalls of low-cost CAD software February 22, 2017 3D print your own fan and light remote February 23, 2016 LinkedIn 2020 About Accessibility User Agreement Privacy Policy Cookie Policy Copyright Policy Brand Policy Guest Controls Community Guidelines Bahasa Indonesia Bahasa Malaysia etina Dansk Deutsch English Espaol Franais Italiano Nederlands Norsk Polski Portugus Romn Русский Svenska Tagalog Trke Language.
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